Privacy Policy

This Privacy Policy explains how AvilaCo Drywall ("AvilaCo," "we," "us," or "our") collects, uses, and shares information when you visit avilacodrywall.com, contact us, or request a quote for drywall, plaster, painting, or related services.

Information We Collect

We collect information you provide directly to us, including:

• Contact information: Your name, email address, phone number, and project address.
• Project information: Project type, scope, square footage, photos you choose to send, and any details you share when requesting a quote.
• Communications: Messages you send us by email, text, web form, or voice.

We also automatically collect limited information when you visit the website:

• Usage data: Pages viewed, time on page, scroll depth, clicks on phone or email links, form interactions, referring URL, browser type, operating system, device type (mobile/tablet/desktop), screen size, language, and time zone.
• Approximate location: Country and (when available) region/city derived from your IP address by our content delivery network. We do not store your IP address.
• Marketing attribution: UTM parameters and click identifiers (such as Google Ads gclid, Facebook fbclid, and Microsoft msclkid), and the page you landed on, so we can understand where new clients hear about us.
• Visitor identifier: A random ID assigned to your browser and stored in a first-party cookie and local storage so we can recognize repeat visits. The ID does not contain your name, email, or any personal information; it expires after 12 months.

How We Use Information

• Respond to quote requests and project inquiries.
• Schedule estimates and provide drywall, plaster, painting, and related services.
• Communicate with you about your project, billing, and follow-up care.
• Improve our website, services, and marketing.
• Comply with legal obligations.

How We Share Information

We do not sell your personal information. We share information only in these limited situations:

• Service providers: Tools we use to operate our business (website hosting, email, analytics, customer relationship management). These providers process information on our behalf under contractual confidentiality obligations.
• Crew and subcontractors: Project details are shared with the crew assigned to your job so they can perform the work.
• Legal requirements: When required by law, subpoena, or to protect the rights, property, or safety of AvilaCo, our clients, or the public.

Cookies and Tracking

We use first-party cookies and your browser's local storage to:

• Remember a random visitor identifier so we can tell new visitors from returning ones (12-month expiration).
• Maintain your current session and capture marketing source information so that, if you submit a quote request, we know how you found us.

We do not use third-party advertising cookies on this site, and we do not sell or share your information for cross-context behavioral advertising. We also use Google Analytics 4 to understand how visitors find and use our website. Google Analytics is operated by Google in accordance with its own Privacy Policy.

Do Not Track and Global Privacy Control

Our analytics script automatically respects browser-level privacy signals. If your browser sends a Do Not Track (DNT) header or a Global Privacy Control (GPC) signal, we will not load the visitor analytics script for your visit — no cookie will be set, no session will be created, and no events will be recorded.

You can also clear or block cookies and local storage at any time through your browser settings.

Data Retention

We keep client and project information for as long as needed to perform the services you requested and to comply with tax, accounting, warranty, and legal obligations. You may request deletion of your information at any time by contacting us at the address below; we will honor the request unless we are legally required to retain the data.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you. We do not sell personal information, and we do not share it for cross-context behavioral advertising.

To exercise any of these rights, contact us using the information below. We may need to verify your identity before fulfilling your request.

Children's Privacy

Our services are intended for adult homeowners, contractors, and property managers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

Third-Party Links

Our website may link to third-party sites (such as Facebook, Instagram, Google Maps, and review sites). We are not responsible for the privacy practices of those sites. Please review their privacy policies before sharing information with them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

AvilaCo Drywall
Vancouver, WA
Email: [email protected]
Phone: (360) 904-3878